Job Description
Responsibilities & Duties: –
- Focussed on delivering customer satisfaction, therefore understand their needs and requirements.
- Inform customers about our vast product portfolio & recommend the right product
- Build rapport with customers through friendly, engaging communication and secure information & demos
- Be responsive to customer’s inquiries
- Build relationships with long term prospect
Skills required: –
- Previous experience in an outbound call centre or a related sales position preferred.
- Proficiency in Microsoft Office and CRM software preferred.
- Excellent communication skills, both verbal and written.
- Organized, efficient & quick to respond.
- Exceptional customer service skills / Strong listening and sales skills.
QUALIFICATIONS AND EDUCATION REQUIREMENTS ·
- MBA/BBA
Additional Notes: ·
- B2B experience preferred.
Company Background:
Kaapi Machines (India) Pvt. Ltd. was established in 2007, with the objective of providing world-class coffee equipment to businesses in the hotel, restaurant, and office segments. We are the largest company in Coffee Machines in India with an exciting array of Global & Large Indian customers comprising of Starbucks, McDonalds, ITC Hotels, Microsoft, Facebook, Google and many more.
The company is headquartered in Bangalore, but has offices in Delhi, Mumbai, and Hyderabad as well. We have an award-winning team of excellent service engineers & expert trainers.
Business has been expanding rapidly and company has doubled its revenues from last year. The company also plans to venture into new areas around the beverage space.
The company is an Indo-German JV and has a portfolio of 22+ brands from Europe and US. All key brands are market leaders worldwide.
We are looking for a dynamic, customer-first, sales oriented, entrepreneurial person to drive our growth even further.
Job Features
| Job Category | Executive |
| Department/Group | Sales & Marketing |
