PUQPress
PUQpress: Automated Precision Tamping for Consistent Espresso Excellence
Founded in the Netherlands, PUQpress was created with a vision to redefine one of the most critical steps in espresso preparation — tamping — by introducing precision, consistency, and efficiency through automation. The brand’s original mission was to eliminate the inconsistencies and physical strain associated with manual tamping, helping baristas achieve better coffee quality while protecting their wellbeing. Since its inception, PUQpress has reached key milestones by launching a range of automatic tampers that are now trusted in leading specialty cafés worldwide. Today, PUQpress continues to empower coffee lovers and entrepreneurs by delivering smart tamping solutions that ensure perfect coffee puck density shot after shot. The brand supports busy cafés, specialty coffee shops, and high-volume service environments seeking consistency and speed without compromising quality. We believe PUQpress is a valuable fit for India's growing specialty café segment, helping baristas and café owners improve workflow, quality, and customer satisfaction.
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Proudly Installed at :
These machines have been installed at the following companies by Kaapi Machines
































































PUQPress: Achieve consistency with PUQPress Automatic Tamping
PUQPress, launched in 2015, introduced the world’s first automatic precision coffee tamper. The brainchild of Dutch engineers at Barista Technology, PUQPress, was designed to address the challenges of manual tamping, such as inconsistency and barista fatigue. PUQPress ensures optimal espresso extraction by providing consistent tamping pressure, significantly improving coffee quality and workflow efficiency. This innovation has sparked excitement in the coffee industry, intriguing coffee enthusiasts with the promise of a consistently exceptional espresso experience.
Over the years, PUQPress has continuously evolved, incorporating feedback from baristas and technological advancements to enhance its features and performance. The brand’s unwavering commitment to innovation and quality has made PUQPress a trusted name in cafes and coffee shops worldwide. Today, PUQPress is a symbol of precision and reliability in the coffee industry, empowering baristas to achieve perfect tamping with ease and consistency, ultimately elevating the espresso experience for coffee enthusiasts everywhere.
Kaapi Machines Exclusive PUQPress Collection
Product highlights:
- PUQPress Mini: The PUQPress Mini is a fantastic device that simplifies and enhances espresso tamping. It offers a compact and precise solution to achieving consistency and uniformity in espresso preparation. This automatic tamper is ideal for professional baristas and coffee enthusiasts, as its advanced features streamline the tamping process.
- PUQPress M3: The PUQPress M3 is an innovative espresso preparation machine that sets a new standard in precision, consistency, and user-friendliness. Designed as an automatic coffee tamper, the M3 aims to perfect the critical step of espresso tamping by eliminating the inherent variability associated with manual tamping. This ensures that each shot is an expression of excellence.
- PUQPress Q1: The PUQPress Q1 is a cutting-edge espresso tamper that has changed the coffee preparation game. It’s designed to automate and perfect the critical tamping process, streamlining the creation of espresso shots with exceptional precision and consistency. It’s an innovative and efficient tool that has become indispensable for baristas and coffee enthusiasts. The Q1 is its automatic tamping mechanism, which eliminates the need for manual tamping.
Kaapi Machines Innovative Brewing with PUQPress
Uncover traditional espresso brewing with innovative technologies with PUQPress at Kaapi Machines. Here are some fundamental technology highlights:
- Automatic Precision Tamping: PUQPress offers automated tamping with consistent pressure, eliminating the variability and effort of manual tamping and ensuring uniform extraction every time.
- Adjustable Pressure Setting: Users can adjust the tamping pressure (between 5-30 kg) to suit different coffee blends and brewing requirements, providing flexibility and control over the tamping process.
- Advanced Sensory Technology: With sensors that detect the portafilter, PUQPress automatically adjusts to ensure perfect alignment and consistent tamping across all portafilter sizes.
- Compact and Ergonomic Design: The compact design saves counter space, and its ergonomic features reduce barista fatigue, making it ideal for high-volume coffee shops.
- Low Maintenance: Engineered for minimal maintenance, PUQPress ensures that baristas focus more on brewing great coffee than on upkeep.
Experience PUQPress with a personalised demo from Kaapi Machines
Visit our Kaapi Machines Coffee Lab at:
Bangalore:
Kaapi Machines India Pvt Ltd,
No. 3320 7th Cross, 12th A Main Rd, behind Nandos Restaurant, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008
Mumbai:
Kaapi Machines India Pvt Ltd,
Unit No. 0B/9&10, Ground Floor, Navkar Chambers, Andheri – Kurla Rd, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059
Delhi:
Kaapi Machines India Pvt Ltd,
2nd Floor, H-25, Green Park Ext Rd, near Gate no 3, Block B, Green Park Extension, Green Park, New Delhi, Delhi 110016
Hyderabad:
Kaapi Machines India Pvt Ltd,
1-62/151, 5th Floor, Triguna Mansion, Kavuri Hills Phase 2 Rd, opp. Hotel Serenity La Serene, Doctor’s Colony, Madhapur, Hyderabad, Telangana 500033
Why choose PUQPress from Kaapi Machines?
Choosing PUQPress from Kaapi Machines ensures access to cutting-edge coffee technology backed by unparalleled expertise and service. With its extensive industry experience and commitment to excellence, Kaapi Machines is the trusted partner for bringing PUQPress’s innovative under-counter coffee systems to your business. Kaapi Machines’ dedication to customer satisfaction means you’ll receive ongoing support and training to maximise the potential of your PUQPress system, empowering you to deliver exceptional coffee experiences to your customers consistently.
For Indian brewers, this means being part of a global network that appreciates the artistry of coffee making. As a trusted partner of PuqPress, we also offer an array of other premium brands such as Rancilio, La Marzocco, La Carimali, WMF, Kalerm, Porbat, Anfim, HeyCafe, Ditting, Mahlkönig, Brood, Ripples, BUNN, Budan, Toddy, PUQPress, Tone, Fredda, Harmony, Aillio, and Urnex
Call us today for a demo and prices.
FAQ's
What range of PUQPress machines are available in Kaapi Machines?
Kaapi Machines Exclusive PUQPress Collection
- PUQPress Mini: The PUQPress Mini is a fantastic device that simplifies and enhances espresso tamping. It offers a compact and precise solution to achieving consistency and uniformity in espresso preparation. This automatic tamper is ideal for professional baristas and coffee enthusiasts, as its advanced features streamline the tamping process.
- PUQPress M3: The PUQPress M3 is an innovative espresso preparation machine that sets a new standard in precision, consistency, and user-friendliness. Designed as an automatic coffee tamper, the M3 aims to perfect the critical step of espresso tamping by eliminating the inherent variability associated with manual tamping. This ensures that each shot is an expression of excellence.
- PUQPress Q1: The PUQPress Q1 is a cutting-edge espresso tamper that has changed the coffee preparation game. It’s designed to automate and perfect the critical tamping process, streamlining the creation of espresso shots with exceptional precision and consistency. It’s an innovative and efficient tool that has become indispensable for baristas and coffee enthusiasts. The Q1 is its automatic tamping mechanism, which eliminates the need for manual tamping.
How do I choose the PUQPress from Kaapi Machines?
We provide consulting services to businesses ranging from small cafes to QSR. We help with concept and brand development, coffee bar design, and equipment layout: equipment, accessories, vendor selection, menu development, and beverage guide. With your requirements, we also customise a plan to help you invest in the most suitable machine.
What do Kaapi Machines sell the unique features of PUQPress?
Uncovering the pioneering technology behind PUQPress sets them apart. Kaapi Machines showcases the innovation in every brew:
- Automatic Precision Tamping: PUQPress offers automated tamping with consistent pressure, eliminating the variability and effort of manual tamping and ensuring uniform extraction every time.
- Adjustable Pressure Setting: Users can adjust the tamping pressure (between 5 and 30 kg) to suit different coffee blends and brewing requirements, providing flexibility and control over the tamping process.
- Advanced Sensory Technology: Sensors that detect the portafilter automatically adjust PUQPress to ensure perfect alignment and consistent tamping across all portafilter sizes.
- Compact and Ergonomic Design: The compact design saves counter space, and its ergonomic features reduce barista fatigue, making it ideal for high-volume coffee shops.
- Low Maintenance: Engineered for minimal maintenance, PUQPress ensures that baristas focus more on brewing great coffee than on upkeep.
Can I get a demonstration of PUQPress at Kaapi Machines?
You can call our customer care number at +91 9731441341 and share your requirements with them, they will help you book a demo at the nearest Kaapi Machines centre.
Bangalore:
Kaapi Machines India Pvt Ltd,
No. 3320 7th Cross, 12th A Main Rd, behind Nandos Restaurant, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008
Mumbai:
Kaapi Machines India Pvt Ltd,
Unit No. 0B/9&10, Ground Floor, Navkar Chambers, Andheri – Kurla Rd, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059
Delhi:
Kaapi Machines India Pvt Ltd,
2nd Floor, H-25, Green Park Ext Rd, near Gate no 3, Block B, Green Park Extension, Green Park, New Delhi, Delhi 110016
Hyderabad:
Kaapi Machines India Pvt Ltd,
1-62/151, 5th Floor, Triguna Mansion, Kavuri Hills Phase 2 Rd, opp. Hotel Serenity La Serene, Doctor’s Colony, Madhapur, Hyderabad, Telangana 500033
What aftersales service options are available for PUQPress purchased from Kaapi Machines?
Here are the after-sales services we provide:
- Scheduled Warranty Services: Based on the installation date, we conduct fixed periodic inspections to evaluate the machine’s health during the warranty period. This service is provided in addition to machine breakdown calls.
- Scheduled Warranty Services with PMC (for machines in warranty): You can sign a minimal-cost preventive maintenance contract to increase the number of inspection visits during the warranty period.
- Individual Service Agreements (for extended warranty): When purchasing the machine, the client enters into a service agreement called Preventive Maintenance Contract (PMC), which ensures fortnightly or monthly periodic inspections of the equipment based on the agreement. Any malfunctions and breakdowns caused will be repaired free of cost during the agreement time.
- Paid Calls (post-warranty): In case of a breakdown, our service technicians can help on-call or in-person resolve the issue within a minimum plausible time based on client confirmation.
- Annual Maintenance Contract (post-warranty): We recommend a periodic performance check of machines at suggested intervals of 15 days, 30 days, and 60 days. Regular maintenance and inspection by the service team and the client can limit breakdowns and considerably reduce costs.
How can I order PUQPress accessories and parts through Kaapi Machines?
You can call our customer care number at +91 9731441341 and share your requirements. They will help you book all the necessary accessories and parts.
Kaapi Machines Exclusive PUQPress Collection
- PUQPress Mini:\u00a0The PUQPress Mini is a fantastic device that simplifies and enhances espresso tamping. It offers a compact and precise solution to achieving consistency and uniformity in espresso preparation. This automatic tamper is ideal for professional baristas and coffee enthusiasts, as its advanced features streamline the tamping process.
- PUQPress M3:\u00a0The PUQPress M3 is an innovative espresso preparation machine that sets a new standard in precision, consistency, and user-friendliness. Designed as an automatic coffee tamper, the M3 aims to perfect the critical step of espresso tamping by eliminating the inherent variability associated with manual tamping. This ensures that each shot is an expression of excellence.
- PUQPress Q1:\u00a0The PUQPress Q1 is a cutting-edge espresso tamper that has changed the coffee preparation game. It\u2019s designed to automate and perfect the critical tamping process, streamlining the creation of espresso shots with exceptional precision and consistency. It\u2019s an innovative and efficient tool that has become indispensable for baristas and coffee enthusiasts. The Q1 is its automatic tamping mechanism, which eliminates the need for manual tamping."}},{"@type":"Question","name":"How do I choose the PUQPress from Kaapi Machines?","acceptedAnswer":{"@type":"Answer","text":"
We provide consulting services to businesses ranging from small cafes to QSR. We help with concept and brand development, coffee bar design, and equipment layout: equipment, accessories, vendor selection, menu development, and beverage guide. With your requirements, we also customise a plan to help you invest in the most suitable machine."}},{"@type":"Question","name":"What do Kaapi Machines sell the unique features of PUQPress?","acceptedAnswer":{"@type":"Answer","text":"
Uncovering the pioneering technology behind PUQPress sets them apart. Kaapi Machines showcases the innovation in every brew:
- Automatic Precision Tamping:\u00a0PUQPress offers automated tamping with consistent pressure, eliminating the variability and effort of manual tamping and ensuring uniform extraction every time.
- Adjustable Pressure Setting:\u00a0Users can adjust the tamping pressure (between 5 and 30 kg) to suit different coffee blends and brewing requirements, providing flexibility and control over the tamping process.
- Advanced Sensory Technology:\u00a0Sensors that detect the portafilter automatically adjust PUQPress to ensure perfect alignment and consistent tamping across all portafilter sizes.
- Compact and Ergonomic Design:\u00a0The compact design saves counter space, and its ergonomic features reduce barista fatigue, making it ideal for high-volume coffee shops.
- Low Maintenance:\u00a0Engineered for minimal maintenance, PUQPress ensures that baristas focus more on brewing great coffee than on upkeep."}},{"@type":"Question","name":"Can I get a demonstration of PUQPress at Kaapi Machines?","acceptedAnswer":{"@type":"Answer","text":"
You can call our customer care number at +91 9731441341 and share your requirements with them, they will help you book a demo at the nearest Kaapi Machines centre.
Bangalore:
Kaapi Machines India Pvt Ltd,
No. 3320 7th Cross, 12th A Main Rd, behind Nandos Restaurant, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008Mumbai:
Kaapi Machines India Pvt Ltd,
Unit No. 0B\/9&10, Ground Floor, Navkar Chambers, Andheri \u2013 Kurla Rd, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059Delhi:
Kaapi Machines India Pvt Ltd,
2nd Floor, H-25, Green Park Ext Rd, near Gate no 3, Block B, Green Park Extension, Green Park, New Delhi, Delhi 110016Hyderabad:
Kaapi Machines India Pvt Ltd,
1-62\/151, 5th Floor, Triguna Mansion, Kavuri Hills Phase 2 Rd, opp. Hotel Serenity La Serene, Doctor\u2019s Colony, Madhapur, Hyderabad, Telangana 500033"}},{"@type":"Question","name":"What aftersales service options are available for PUQPress purchased from Kaapi Machines?","acceptedAnswer":{"@type":"Answer","text":"Here are the after-sales services we provide:
- Scheduled Warranty Services:\u00a0Based on the installation date, we conduct fixed periodic inspections to evaluate the machine\u2019s health during the warranty period. This service is provided in addition to machine breakdown calls.
- Scheduled Warranty Services with PMC (for machines in warranty):\u00a0You can sign a minimal-cost preventive maintenance contract to increase the number of inspection visits during the warranty period.
- Individual Service Agreements (for extended warranty):\u00a0When purchasing the machine, the client enters into a service agreement called\u00a0Preventive Maintenance Contract (PMC), which ensures fortnightly or monthly periodic inspections of the equipment based on the agreement. Any malfunctions and breakdowns caused will be repaired free of cost during the agreement time.
- Paid Calls (post-warranty):\u00a0In case of a breakdown, our service technicians can help on-call or in-person resolve the issue within a minimum plausible time based on client confirmation.
- Annual Maintenance Contract (post-warranty):\u00a0We recommend a periodic performance check of machines at suggested intervals of 15 days, 30 days, and 60 days. Regular maintenance and inspection by the service team and the client can limit breakdowns and considerably reduce costs."}},{"@type":"Question","name":"How can I order PUQPress accessories and parts through Kaapi Machines?","acceptedAnswer":{"@type":"Answer","text":"
You can call our customer care number at\u00a0\u00a0+91 9731441341\u00a0and share your requirements. They will help you book all the necessary accessories and parts."}}]}
- Scheduled Warranty Services with PMC (for machines in warranty):\u00a0You can sign a minimal-cost preventive maintenance contract to increase the number of inspection visits during the warranty period.
- Adjustable Pressure Setting:\u00a0Users can adjust the tamping pressure (between 5 and 30 kg) to suit different coffee blends and brewing requirements, providing flexibility and control over the tamping process.
- PUQPress M3:\u00a0The PUQPress M3 is an innovative espresso preparation machine that sets a new standard in precision, consistency, and user-friendliness. Designed as an automatic coffee tamper, the M3 aims to perfect the critical step of espresso tamping by eliminating the inherent variability associated with manual tamping. This ensures that each shot is an expression of excellence.
- PUQPress Mini:\u00a0The PUQPress Mini is a fantastic device that simplifies and enhances espresso tamping. It offers a compact and precise solution to achieving consistency and uniformity in espresso preparation. This automatic tamper is ideal for professional baristas and coffee enthusiasts, as its advanced features streamline the tamping process.
Proudly Installed at :
These machines have been installed at the following companies by Kaapi Machines
































































PUQPress: Achieve consistency with PUQPress Automatic Tamping
PUQPress, launched in 2015, introduced the world’s first automatic precision coffee tamper. The brainchild of Dutch engineers at Barista Technology, PUQPress, was designed to address the challenges of manual tamping, such as inconsistency and barista fatigue. PUQPress ensures optimal espresso extraction by providing consistent tamping pressure, significantly improving coffee quality and workflow efficiency. This innovation has sparked excitement in the coffee industry, intriguing coffee enthusiasts with the promise of a consistently exceptional espresso experience.
Over the years, PUQPress has continuously evolved, incorporating feedback from baristas and technological advancements to enhance its features and performance. The brand’s unwavering commitment to innovation and quality has made PUQPress a trusted name in cafes and coffee shops worldwide. Today, PUQPress is a symbol of precision and reliability in the coffee industry, empowering baristas to achieve perfect tamping with ease and consistency, ultimately elevating the espresso experience for coffee enthusiasts everywhere.
Kaapi Machines Exclusive PUQPress Collection
Product highlights:
- PUQPress Mini: The PUQPress Mini is a fantastic device that simplifies and enhances espresso tamping. It offers a compact and precise solution to achieving consistency and uniformity in espresso preparation. This automatic tamper is ideal for professional baristas and coffee enthusiasts, as its advanced features streamline the tamping process.
- PUQPress M3: The PUQPress M3 is an innovative espresso preparation machine that sets a new standard in precision, consistency, and user-friendliness. Designed as an automatic coffee tamper, the M3 aims to perfect the critical step of espresso tamping by eliminating the inherent variability associated with manual tamping. This ensures that each shot is an expression of excellence.
- PUQPress Q1: The PUQPress Q1 is a cutting-edge espresso tamper that has changed the coffee preparation game. It’s designed to automate and perfect the critical tamping process, streamlining the creation of espresso shots with exceptional precision and consistency. It’s an innovative and efficient tool that has become indispensable for baristas and coffee enthusiasts. The Q1 is its automatic tamping mechanism, which eliminates the need for manual tamping.
Kaapi Machines Innovative Brewing with PUQPress
Uncover traditional espresso brewing with innovative technologies with PUQPress at Kaapi Machines. Here are some fundamental technology highlights:
- Automatic Precision Tamping: PUQPress offers automated tamping with consistent pressure, eliminating the variability and effort of manual tamping and ensuring uniform extraction every time.
- Adjustable Pressure Setting: Users can adjust the tamping pressure (between 5-30 kg) to suit different coffee blends and brewing requirements, providing flexibility and control over the tamping process.
- Advanced Sensory Technology: With sensors that detect the portafilter, PUQPress automatically adjusts to ensure perfect alignment and consistent tamping across all portafilter sizes.
- Compact and Ergonomic Design: The compact design saves counter space, and its ergonomic features reduce barista fatigue, making it ideal for high-volume coffee shops.
- Low Maintenance: Engineered for minimal maintenance, PUQPress ensures that baristas focus more on brewing great coffee than on upkeep.
Experience PUQPress with a personalised demo from Kaapi Machines
Visit our Kaapi Machines Coffee Lab at:
Bangalore:
Kaapi Machines India Pvt Ltd,
No. 3320 7th Cross, 12th A Main Rd, behind Nandos Restaurant, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008
Mumbai:
Kaapi Machines India Pvt Ltd,
Unit No. 0B/9&10, Ground Floor, Navkar Chambers, Andheri – Kurla Rd, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059
Delhi:
Kaapi Machines India Pvt Ltd,
2nd Floor, H-25, Green Park Ext Rd, near Gate no 3, Block B, Green Park Extension, Green Park, New Delhi, Delhi 110016
Hyderabad:
Kaapi Machines India Pvt Ltd,
1-62/151, 5th Floor, Triguna Mansion, Kavuri Hills Phase 2 Rd, opp. Hotel Serenity La Serene, Doctor’s Colony, Madhapur, Hyderabad, Telangana 500033
Why choose PUQPress from Kaapi Machines?
Choosing PUQPress from Kaapi Machines ensures access to cutting-edge coffee technology backed by unparalleled expertise and service. With its extensive industry experience and commitment to excellence, Kaapi Machines is the trusted partner for bringing PUQPress’s innovative under-counter coffee systems to your business. Kaapi Machines’ dedication to customer satisfaction means you’ll receive ongoing support and training to maximise the potential of your PUQPress system, empowering you to deliver exceptional coffee experiences to your customers consistently.
For Indian brewers, this means being part of a global network that appreciates the artistry of coffee making. As a trusted partner of PuqPress, we also offer an array of other premium brands such as Rancilio, La Marzocco, La Carimali, WMF, Kalerm, Porbat, Anfim, HeyCafe, Ditting, Mahlkönig, Brood, Ripples, BUNN, Budan, Toddy, PUQPress, Tone, Fredda, Harmony, Aillio, and Urnex
Call us today for a demo and prices.
FAQ's
What range of PUQPress machines are available in Kaapi Machines?
Kaapi Machines Exclusive PUQPress Collection
- PUQPress Mini: The PUQPress Mini is a fantastic device that simplifies and enhances espresso tamping. It offers a compact and precise solution to achieving consistency and uniformity in espresso preparation. This automatic tamper is ideal for professional baristas and coffee enthusiasts, as its advanced features streamline the tamping process.
- PUQPress M3: The PUQPress M3 is an innovative espresso preparation machine that sets a new standard in precision, consistency, and user-friendliness. Designed as an automatic coffee tamper, the M3 aims to perfect the critical step of espresso tamping by eliminating the inherent variability associated with manual tamping. This ensures that each shot is an expression of excellence.
- PUQPress Q1: The PUQPress Q1 is a cutting-edge espresso tamper that has changed the coffee preparation game. It’s designed to automate and perfect the critical tamping process, streamlining the creation of espresso shots with exceptional precision and consistency. It’s an innovative and efficient tool that has become indispensable for baristas and coffee enthusiasts. The Q1 is its automatic tamping mechanism, which eliminates the need for manual tamping.
How do I choose the PUQPress from Kaapi Machines?
We provide consulting services to businesses ranging from small cafes to QSR. We help with concept and brand development, coffee bar design, and equipment layout: equipment, accessories, vendor selection, menu development, and beverage guide. With your requirements, we also customise a plan to help you invest in the most suitable machine.
What do Kaapi Machines sell the unique features of PUQPress?
Uncovering the pioneering technology behind PUQPress sets them apart. Kaapi Machines showcases the innovation in every brew:
- Automatic Precision Tamping: PUQPress offers automated tamping with consistent pressure, eliminating the variability and effort of manual tamping and ensuring uniform extraction every time.
- Adjustable Pressure Setting: Users can adjust the tamping pressure (between 5 and 30 kg) to suit different coffee blends and brewing requirements, providing flexibility and control over the tamping process.
- Advanced Sensory Technology: Sensors that detect the portafilter automatically adjust PUQPress to ensure perfect alignment and consistent tamping across all portafilter sizes.
- Compact and Ergonomic Design: The compact design saves counter space, and its ergonomic features reduce barista fatigue, making it ideal for high-volume coffee shops.
- Low Maintenance: Engineered for minimal maintenance, PUQPress ensures that baristas focus more on brewing great coffee than on upkeep.
Can I get a demonstration of PUQPress at Kaapi Machines?
You can call our customer care number at +91 9731441341 and share your requirements with them, they will help you book a demo at the nearest Kaapi Machines centre.
Bangalore:
Kaapi Machines India Pvt Ltd,
No. 3320 7th Cross, 12th A Main Rd, behind Nandos Restaurant, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008
Mumbai:
Kaapi Machines India Pvt Ltd,
Unit No. 0B/9&10, Ground Floor, Navkar Chambers, Andheri – Kurla Rd, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059
Delhi:
Kaapi Machines India Pvt Ltd,
2nd Floor, H-25, Green Park Ext Rd, near Gate no 3, Block B, Green Park Extension, Green Park, New Delhi, Delhi 110016
Hyderabad:
Kaapi Machines India Pvt Ltd,
1-62/151, 5th Floor, Triguna Mansion, Kavuri Hills Phase 2 Rd, opp. Hotel Serenity La Serene, Doctor’s Colony, Madhapur, Hyderabad, Telangana 500033
What aftersales service options are available for PUQPress purchased from Kaapi Machines?
Here are the after-sales services we provide:
- Scheduled Warranty Services: Based on the installation date, we conduct fixed periodic inspections to evaluate the machine’s health during the warranty period. This service is provided in addition to machine breakdown calls.
- Scheduled Warranty Services with PMC (for machines in warranty): You can sign a minimal-cost preventive maintenance contract to increase the number of inspection visits during the warranty period.
- Individual Service Agreements (for extended warranty): When purchasing the machine, the client enters into a service agreement called Preventive Maintenance Contract (PMC), which ensures fortnightly or monthly periodic inspections of the equipment based on the agreement. Any malfunctions and breakdowns caused will be repaired free of cost during the agreement time.
- Paid Calls (post-warranty): In case of a breakdown, our service technicians can help on-call or in-person resolve the issue within a minimum plausible time based on client confirmation.
- Annual Maintenance Contract (post-warranty): We recommend a periodic performance check of machines at suggested intervals of 15 days, 30 days, and 60 days. Regular maintenance and inspection by the service team and the client can limit breakdowns and considerably reduce costs.
How can I order PUQPress accessories and parts through Kaapi Machines?
You can call our customer care number at +91 9731441341 and share your requirements. They will help you book all the necessary accessories and parts.