With the onset of Covid-19 and Govt. mandate to shut all non-essential operations, we have stopped our services to ensure the safety of our employees.
We want to ensure you have a seamless coffee brewing experience while our team is off the field, we have created a list of quick fixes you can try at your end should you face any issues.
Please follow the steps as explained below-
Frequently Asked Questions (FAQ) – Quick Fix Sheet
1) My machine is not working
Please ensure if-
a. Power supply, working?
b. MCB/ Fuse, connected?
c. Main switch, on?
d. Plug and cable, connected?
2) My machine is not heating up
Please ensure if-
a. Heater, switched on?
3) My machine makes noise while dispensing coffee/hot water
Please ensure if-
a. Water tap, running?
b. Inlet water supply flowing into the machine?
4) There is water under the machine
Please ensure if-
a. Drain tray, clean?
5) My machine is steaming irregularly
Please ensure if-
a. Steam wand, clean?
b. Tips of the steam wand, clean?
6) My machine is dispensing slow coffee
Please ensure if-
a. Shower, clean?
b. Coffee Ground, is too fine or too much quantity?
